HOW OUR
PROCESS
WORKS

Inspection

After inspecting your wedding gown we will contact you to discuss and outline the cleaning process and condition of the gown. We’ll also outline any areas of risk or areas where we believe 100% stain removal is not possible. Only after we explain the process and the techniques required do we proceed with cleaning the gown.

Hand Pre Spotting

Where required, individual areas will be Hand Treated prior to cleaning to prevent material damage, discolouration or stains setting in.

Cleaning

All wedding gowns are then hand treated and hand dry-cleaned with programmes tailored to each individual gowns characteristics. All cleaning is done with pristine, fresh solvent that’s only used for cleaning wedding gowns. Where material allows, gowns will be hand wet-cleaned to prevent future ageing and oxidation of water based stains.

Post Cleaning Treatment

After cleaning all wedding gowns are re-inspected and meticulously Hand Spotted. Time is no object as we hand treat each individual area of your gown.

Hand Pressing

All Gowns are then expertly hand pressed and ironed using custom equipment specifically designed for the low temperatures required when handling delicate materials and beading.

Final Inspection

After Pressing all gowns receive a complete final inspection. If we are not completely satisfied any or all of the previous steps will be repeated until we’re 100% sure the best possible results have been achieved.

Everything you need to know about

PRESERVATION

Your wedding gown probably fitted you as well as your new spouse does. When you tried it on, it was a dream. Now that the wedding is over, you might not want to part with the perfect dress you wore on your special day. If you want to keep your dress – and keep it in good condition – you’ll have to get it cleaned and preserved, which is the process for cleaning and properly packaging your dress for storage which is vitally important.

If you don’t care for you’re dress, it’s almost as if you’re throwing it away, after all, over time, stains such as tan, make-up, alcohol, grass or dirt, will set, and the fabric could be damaged or turn yellow due to condensation, mildew, oxidisation or dust.
Wedding gown cleaning and preservation costs depend on the level of service you require and the type of dress you purchased. Usually, you bring your dress to a wedding gown preservation specialist, then, an expert analyses the fabric, beading, and other details to determine the best course of action in order to clean it.

The cleaning process often begins with the hem because it is usually the most soiled. Most professionals scrub the hem by hand and spot treat any stains. The biggest culprits are grass, dirt, perspiration, tan, make-up, and sugar (from wedding cake or wine).

After the dress is cleaned and either steamed or pressed, the cleaners properly fold it and place it in an acid-free archival preservation box. Sometimes, accessories, such as veils, garters, shoes, gloves etc are cleaned and preserved as well. Then, the package is returned to the owner.

Brides who consider wedding gown preservation either want to keep their dress as an heirloom to be passed down to future generations, or they want to resell it. Some want it as a keepsake for themselves or will eventually make it into Christening Gown or baby bedding for their children, which is becoming increasingly popular.

A word from the professionals

TIPS

A big mistake many brides make is leaving their dress in their wardrobe, under their bed, or even worse, the attic, for many weeks, months, or even years after the wedding. Stains, even invisible ones that will become darker and more visible with age – begin to set over time, which makes them harder to remove down the road. Age and exposure to sunlight can cause the fabric to weaken and yellow. You should bring your wedding dress to a professional cleaner within six weeks after the wedding.

All is not lost, however, even if you have waited longer than six weeks to clean your gown. Professional drycleaners and preservation experts, often handle wedding dresses a year and sometimes people send them in after 20 years for restoration. Often, if the fibers of the fabric are still strong enough, professional dry cleaners can restore the gown. But it will likely be more affordable and safer to have it cleaned and preserved right after the wedding.